Over the past few years social services have seen many changes and challenges. But with those events comes opportunity for new ideas and creative initiatives. Process efficiencies and support for the recruitment and retention of a high performing workforce could never be more critical. Both these elements make a tremendous difference in the lives of the individuals and families we serve. Collectively, we can turn our obstacles and challenges into success. The NYPWA Summer Conference is the forum to showcase the collectivity creativity of everyone working in the field!